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Incomplete Order

작성자 N****(ip:)

작성일 2022-02-04 08:24:38

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I ordered three items (hummus, root beer and hibiscus tea) last February 1. However, I only received the root beer and hummus yesterday. I sent an email to your cs right away with an attached picture but I did not get any reply. I checked the status of the item and it says 'delivered' though I did not receive it. Could you please resolve this?

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작성자 Noman Rao

작성일 2022-02-04 09:01:30

평점

Dear Customer
Thank you for using shejang and we apologize for the inconvenience. The hibiscus tea wasn't available in stock so we couldn't send it to you. We have already processed the order for a refund. You will receive an email soon.
Thank you for your patience and understanding.
작성자 N****

작성일 2022-02-04 09:24:14

평점

I see. I have just read the email that says the refund has been complete yet it wasn't reflected on my account. Will the refund be sent to my bank account?

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영문 대소문자/숫자/특수문자 중 2가지 이상 조합, 10자~16자

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이전글Order [20220202-0000074]
다음글I didn’t receive my order

관련 글 보기

Not received complete product Z**** 2024-04-03 17:37:47
SAID aftab A**** 2024-02-28 13:02:58

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